FAQ - Art and the Everyday

📦🚚💨Questions about Product Delivery

When will I get my order? Usually, it takes 3–7 days for our partner to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days

Where will my order ship from? We work with an on-demand order fulfillment company with facilities worldwide!

My order should be here by now, but I still don’t have it. What should I do? Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Check with your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, please do reach out to us at [email protected] with your order number. On the other hand, if you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

🎨🛠️✨Questions about Orders

How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
Tip: Check out Printful’s production footage to see how our partner fulfills specific product orders. It’s fun to see the magic in action!

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [email protected]

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

🔐 Privacy Policy

Effective Date: [July 17, 2024]

Art and the Everyday (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://artandtheeveryday.com (the “Site”).

1. Information We Collect

We may collect personal information you voluntarily provide to us when you:

Subscribe to our newsletter
Make a purchase
Fill out a form
Contact us via email

This information may include your name, email address, billing address, and payment information (processed securely by a third-party provider).

We also automatically collect certain data through cookies and analytics tools, including:

IP address
Browser type
Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Respond to inquiries
Process transactions
Send updates, newsletters, or promotional materials (you may unsubscribe anytime)

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third-party providers to operate our website (e.g., payment processors, email marketing platforms), always under strict confidentiality agreements.

4. Your Rights

You can:

Request access to your data
Request correction or deletion of your data
Withdraw consent for marketing communications

To exercise these rights, contact us at [your email address here].

5. Cookies

We use cookies to improve your experience. You can adjust your browser settings to disable cookies, but some features of the Site may not function properly.

6. Security

We implement appropriate technical and organizational measures to safeguard your data, but no system is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.

8. Contact Us

For questions or concerns, contact us at:
Email: [email protected]
Website: https://artandtheeveryday.com

📜 Terms & Conditions

Effective Date: [July 17, 2024]

Welcome to Art and the Everyday. By accessing or using this Site, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this Site.

1. Use of the Site

This Site is for your personal, non-commercial use. You agree not to:

Reproduce, duplicate, or exploit any content for commercial purposes without permission
Use the Site in a way that damages or disrupts the website or its services

2. Intellectual Property

All content on this Site, including artwork, designs, writing, downloads, and tutorials, is the intellectual property of Rebecca Wood unless otherwise stated. You may not use, reproduce, or distribute any content without prior written consent.

3. Purchases and Refunds

All sales of digital products (such as downloads, courses, or printables) are final. Due to the nature of digital goods, we do not offer refunds unless otherwise specified.

If you experience an issue accessing your purchase, please email us at [insert email], and we will work to resolve it.

4. User Content

If you comment on blog posts or submit testimonials, you grant us permission to display your comments on the Site. We reserve the right to moderate or remove inappropriate or offensive content.

5. External Links

This Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

6. Limitation of Liability

We do our best to provide accurate, up-to-date content, but we make no guarantees. You use the Site at your own risk. We are not liable for any direct, indirect, or incidental damages resulting from your use of this Site.

7. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the Site after changes are posted constitutes acceptance.

⚠️ Disclaimers

1. General Disclaimer

The content on Art and the Everyday is for informational and inspirational purposes only. While we share creative techniques, personal stories, and educational tools, we do not guarantee any particular outcome or result.

2. Art & Educational Content

Tutorials, resources, and blog posts reflect personal experience and artistic opinion. They are not a substitute for formal instruction or therapeutic care. Users are encouraged to adapt materials thoughtfully and responsibly.

3. Health & Emotional Wellness

Some content may touch on creativity, emotional reflection, and wellness. This is not medical advice. Please consult a licensed professional for any mental health or medical concerns.

4. Affiliate Links and Sponsored Content

From time to time, this Site may include affiliate links or sponsored content. We only promote products or services we believe in. If a purchase is made through an affiliate link, we may earn a small commission at no additional cost to you. All such relationships will be clearly disclosed.

🔄📦✅Return Policies

What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [email protected]

Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged
items and we’ll sort that out for you.

Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.

Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at [email protected] within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Return Policy
Last updated on June 3, 2022

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

If you notice an issue on the products or anything else on the order, please submit a problem report.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to the artist. Unclaimed returns get donated to charity after 30 days.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Returned by Customer – Before returning products, be sure to contact [email protected]. Except for Customers residing in Brazil, we do not refund orders for buyer’s remorse. Customers residing in Brazil and regretting a purchase must contact Printful’s Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund, please wait 3-5 days.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, don’t hesitate to contact us at [email protected].

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.